Privacy Policy

BlueSky Auto Care LLC ("BlueSky Auto Care", "we", "us", or "our") is a mobile auto detailing business serving Northern Virginia. This Privacy Policy applies to www.blueskyautocare.com and any services booked through it.

We collect information you give us directly and information generated through your use of our services:

• Contact details — name, phone number, email address, and service address you provide when booking, requesting a quote, or contacting us.
• Booking details — vehicle information, selected services, appointment date/time, gift or promo selections, and notes you share.
• Payment details — processed by our payment providers (Stripe, Zelle, or cash on-site). We do not store full card numbers on our servers; card data is handled directly by Stripe.
• Communication preferences — email and SMS opt-in status, and messaging history related to your bookings.
• Account information — if you create an account, your login identifier and authentication data (managed via our auth provider).
• Website usage — device, browser, IP address, referral source, and pages viewed, collected via cookies and standard analytics.

• Schedule, confirm, and deliver detailing appointments
• Send booking confirmations, receipts, reminders, and status updates by email and SMS
• Process deposits and final payments securely
• Provide customer support and respond to inquiries
• Send optional promotions, loyalty rewards, and birthday club offers (only if you opt in)
• Improve our website, services, and operations
• Comply with legal obligations and enforce our Terms of Service

By checking the SMS opt-in box during booking or otherwise providing us your mobile number and consent, you agree to receive transactional and service text messages from BlueSky Auto Care at the number provided, including messages sent by automated systems. Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase.

Opt-out: reply STOP at any time to any message to unsubscribe. Reply HELP for help, or contact us using the information below.

We use Twilio as our SMS delivery provider. Mobile information (phone numbers and opt-in status) is never sold, rented, or shared with third parties for marketing purposes.

We send transactional emails (booking confirmations, receipts, reschedules, job updates, and invoices) as part of the service you request. Marketing emails (promotions, seasonal offers, birthday rewards) are only sent when you opt in and include an unsubscribe link in every message.

We do not sell your personal information. We share it only with:

• Service providers that help us operate — payment processing (Stripe), SMS delivery (Twilio), email delivery, hosting, and database services — under contracts that restrict their use of the data.
• Our detailing technicians who need your address, vehicle, and service details to complete the appointment.
• Legal authorities when required by law, subpoena, or to protect our rights, property, or safety.

Our website uses essential cookies to keep you signed in and remember booking progress, and standard analytics cookies to understand traffic and improve the site. You can control cookies through your browser settings.

We retain booking and payment records for as long as needed to provide service, resolve disputes, and comply with tax and accounting obligations (typically up to 7 years). Marketing preferences and account data are retained until you request deletion.

We use industry-standard safeguards including TLS encryption in transit, access controls, and row-level database security. No system is 100% secure, but we work to protect your information against unauthorized access, loss, or misuse.

You may:

• Request a copy of the personal information we hold about you
• Ask us to correct or update inaccurate information
• Request deletion of your account and personal data (subject to legal retention requirements)
• Unsubscribe from marketing emails or texts at any time

To exercise any of these rights, contact us using the information below.

Our services are not directed to children under 13, and we do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. The "Effective" date at the top will reflect the latest revision. Material changes will be communicated by email or a notice on our website.

Questions about this Privacy Policy or your data? Reach out:

• info@blueskyautocare.com
• (703) 929-0173

BlueSky Auto Care LLC · Northern Virginia, USA