Terms of Service

These Terms of Service ("Terms") form a binding agreement between you ("Customer", "you") and BlueSky Auto Care LLC ("BlueSky Auto Care", "we", "us"). By booking a service, creating an account, or using www.blueskyautocare.com you agree to these Terms and our Privacy Policy.

We provide mobile auto detailing services in Northern Virginia, including exterior washes, interior cleaning, full details, and add-on services as listed on our website. Services are performed at the address you provide during booking.

You are responsible for ensuring we have safe, legal, and reasonable access to the vehicle and a suitable working area (e.g., driveway, parking spot). If we cannot safely access the vehicle on arrival, cancellation terms in Section 6 apply.

• Bookings are confirmed once we receive your deposit (typically 30% of the service total) or your Zelle/cash confirmation.
• The remaining balance is due upon completion of the service, via the secure payment link we send, Zelle, or cash.
• Prices are shown on our website and may vary based on vehicle size, condition, and add-ons selected.
• Card payments are processed by Stripe. Zelle and cash are also accepted.
• You represent that any payment method used belongs to you and has sufficient funds.

Quoted prices are based on the information you provide about your vehicle. If, on arrival, the vehicle's condition (e.g., excessive pet hair, biohazard, heavy stains, mold, or contamination) exceeds what was described, we may update the price with your approval before beginning work, or decline the job and issue a partial refund minus a trip fee.

You may reschedule your appointment free of charge with at least 24 hours' notice. Requests inside 24 hours are accommodated when possible but may result in loss of deposit at our discretion.

• More than 24 hours before appointment: full deposit refund.
• Within 24 hours of appointment: deposit is non-refundable to cover reserved scheduling and travel.
• No-show or inaccessible vehicle on arrival: deposit is forfeited.
• Refunds for completed services are handled case-by-case and only where the issue was not addressed by our satisfaction guarantee (Section 8).

Because we operate outdoors, severe weather (heavy rain, storms, freezing temperatures) may force us to reschedule. We will contact you as early as possible with alternative times. Weather-related reschedules never incur a fee.

If you are not satisfied with any completed service, please notify us within 24 hours of completion. We will return to correct qualifying issues at no additional cost. This guarantee does not cover pre-existing damage, normal wear, or damage caused after we leave.

Detailing cannot repair mechanical issues, structural damage, deep scratches, dents, cracked glass, or worn upholstery. Aged clear coats, loose trim, or previously damaged paint may reveal issues after cleaning that were pre-existing. We are not responsible for such pre-existing conditions.

You are responsible for removing valuable or personal items from the vehicle before service. We are not liable for lost or damaged personal items left in the vehicle.

BlueSky Auto Care carries commercial liability insurance. In the unlikely event of damage caused by our negligence, our liability is limited to the cost of repair or the total amount paid for the specific service, whichever is less. We are not liable for indirect, incidental, or consequential damages.

Membership plans renew automatically per the plan terms shown at signup. You may cancel a membership at any time from your account or by contacting us; cancellations take effect at the end of the current billing period. Unused member visits do not roll over unless expressly stated.

Promotions, referral rewards, and birthday club offers are subject to their own terms shown at the point of offer. Rewards cannot be exchanged for cash, combined with other offers unless stated, and may expire.

By booking or contacting us, you consent to receive transactional emails and, if opted in, SMS messages related to your appointments. You can unsubscribe from marketing communications at any time. See our Privacy Policy for details.

You agree not to misuse the website, attempt to interfere with its operation, access it using automated means, or attempt to gain unauthorized access to any account or data. All content on the site is owned by BlueSky Auto Care or its licensors and may not be reproduced without permission.

These Terms are governed by the laws of the Commonwealth of Virginia, without regard to conflict-of-law principles. Any dispute will be resolved in the state or federal courts located in Virginia.

We may update these Terms from time to time. The "Effective" date at the top will reflect the latest revision. Continued use of our services after changes take effect constitutes acceptance of the new Terms.

• info@blueskyautocare.com
• (703) 929-0173

BlueSky Auto Care LLC · Northern Virginia, USA